filters
State:
Show
City:
Show
Product:
Show

Dishonest extortionists...never got my website up and running after 5 months. Finally I called and asked to cancel and requested the payment just deducted be credited back. The agent was nice and agreed to do so. When trying to put in my expiration date she kept...
Read more
Company wrote 0 private or public responses to the review from Feb 09, 2016.
5.0
I liked
  • Agents who really tried
I didn't like
  • Upper mgmt unresponsive
  • Liars and thieves
#786676
They will tell you everything you want to hear and when they build your website it is nothing close to what they promised you. They will mix up all the info's. The worst part is if you reject what they build you cannot go back to your old one because they will delete...
Read more
Company wrote 0 private and 1 public responses to the review from Jan 29, 2016.
Anonymous
Armando

Still no one from Web.com is helping me?? Ver very bad company to deal with.

ExecutiveSupport
ExecutiveSupport
Webcom Verified Representative

Dear Sacramento, California,We are very sorry to hear about your experience. Rest assured, it sounds like the exception, and not the rule. We've been helping small businesses ...

1.7
I didn't like
  • Liars and theives
  • Services
#779719
I never selected and worked on a site with them. I pulled up the domain name and voila-there is the unworked on site still as an example, I didn't follow through with responding to their email that was sent to me as a reminder to go ahead with building a site. Thought...
Read more
Company wrote 1 public responses to the review from Jan 25, 2016.
ExecutiveSupport
ExecutiveSupport
Webcom Verified Representative

Dear Carrolls, Washington,We are terribly sorry to hear about your experience! It sounds like there may have been some confusion over what products/services you ordered. We do...

1.0
Carrolls,Washington
I didn't like
  • Refusal to cancel my account
  • Liars and theives
#777173
Web.com owes me a refund of over $1200 and has yet to respond to my claim! I was playing around with a few different sites online and saw that web.com had a site for $3.12. I set up a couple in order to try out a few different option and then forgot I had even set it...
Read more
Company wrote 0 private and 1 public responses to the review from Jan 03, 2016.
kwebbgalarza
kwebbgalarza

Web.com will not refund the money after they refused to cancel my account!!!!

ExecutiveSupport
ExecutiveSupport
Webcom Verified Representative

Dear Denver, Colorado,We are sorry if there was any confusion over our pricing. We do go to great lengths to ensure that the terms and conditions of all of our promotional off...

I didn't like
  • Failure to honor request to cancel when trial ended
  • Refusal to cancel my account
  • Deceptive business practices
#763135
I purchased a domain name from networksolutions in Oct. 2014, noticed they had charged my Credit Card for hosting. I called cancelled any hosting that they claimed I had purchased they issued a refund and apologized. A year later I come to find out that web.com has...
Read more
Company wrote 0 public responses to the review from Dec 18, 2015.
1.0
I didn't like
  • Failure to honor request to cancel when trial ended
  • Refusal to cancel my account
  • Failure to find any record of attempts to cancel
#754077
I, too, fell for the "low intro price" trap. $3.90 for a domain name seemed like a small amount initially. Until it shot up to $24.90. They debited it from my card automatically. When I saw the charge I called to get it credited back and the account cancelled for...
Read more
Company wrote 0 public responses to the review from Dec 16, 2015.
#752238
I purchased a website from Web.com some time ago and it has done nothing but harm my business. I own and operate a small martial arts school in the Chicago land area. I thought web based advertising would bring more kids into the program. But the initial site they...
Read more
Company wrote 1 public responses to the review from Dec 09, 2015.
ExecutiveSupport
ExecutiveSupport
Webcom Verified Representative

Dear Elgin, IL,We are sorry to hear about your experience, but appreciate your feedback. We use this information to help us continually assess and improve our systems, process...

#748461
Show

Webcom - Will not stop emailing me

I cancelled my account over 2 mos ago I am still being emailed about payments and wanting to help me design a web site. 7 people with 3 being supervisors have told me all is cancelled and the domain as well. They all lied. I have a heart condition and every time I receive emails from this crappy co I am getting chest pains. If I end up in Hosp there will be a lawsuit. Do not use this company. They will stalk you for ever.
Company wrote 0 public responses to the review from Dec 05, 2015.
I didn't like
  • Deceptive business practices
  • Hounded by sales people charging me after cancelled my acct
  • Refusal to cancel my account
#745919

I tried up for a free trial over 2 years ago, told them I was not interested in their service, and have been billed nonetheless for the last 2 years. DO NOT EVEN ACCEPT A FREE TRIAL FROM THEM. It looks like I will have to pay my bank a one time fee to block their...
Read more
Company wrote 0 private or public responses to the review from Oct 25, 2015.
Anonymous
Anonymous

My issue has not been resolved. I closed the credit card they were charging and opened a new one, but continue to get emails about billing

1.0
I didn't like
  • Failure to honor request to cancel when trial ended
  • Deceptive business practices
  • Refusal to cancel my account
#723377
I inquired online about building an online website. After contact by the WEB.COM sales team I told them that I was not interested because I couldn't afford their service. The lady told me that she would cancel my account and a year later I finally got them to stop...
Read more
Company wrote 1 public responses to the review from Oct 20, 2015.
ExecutiveSupport
ExecutiveSupport
Webcom Verified Representative

Dear Anonymous,We appreciate your feedback and will forward your comments to our Executive Team. We strive to make building an online business simple and affordable by providi...

#720407