web.com keeps charging my account, even though I cancelled it two months ago. I can never get through on the line to talk to someone, but I did manage to get an email stating, clearly, that my account was cancelled.
Finally. Then they went and charged me again. I feel ripped off, and I explained that if this isn't resolved, I'll take other action. I'm not trying to disrespect the company, but I would like to be treated with respect and not as if I'm ***.
It needs to be settled amicably. I have no desire to make a huge issue of this, of course.
I just rely on my income, and it's quite inconvenient to have to address this over the course of three months. They could use a better way to address cancellation requests, as their phone lines are always busy and it's increasingly difficult to get through.
Monetary Loss: $48.