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During March 2015 i subscribed to web.com, the service delivery was pathetic therefor decided to find another service provider.

I complained in writing to web.com as well as that they debit my bank without permission and informed them that i do not wish to continue, they responded that i must call to cancel i cannot do it in writing

Once again a month later [today] they debited my bank account without permission, they continued to close my complaint and again said i must phone to cancel, again i informed them that it will incur cost therefor in writing. even informed that i cannot do it via skype. i asked them if they will reimburse me or why do they not call me.

ALL IN VAIN - WHY DID THEY NOT INSIST ON A TELEPHONE CALL WHEN I SUBSCRIBE?

YOU CAN JOIN ELECTRONICALLY BUT YOU CANNOT CANCEL - THEY ARE TURNING A BLIND EYE AND CONTINUE TO ENRICH THEMSELVES WITH THE CALL TO CANCEL SCAM

I kept proof of all communique and their deliberate ignorance

Reviewer is in unhappy mood. This person stated that there is a room for improvement of deceptive business practices. Please immediately contact the author of this review to discuss poor customer service of domain and associated monetary loss in the amount of $65. Webcom needs to issue a full refund according to poster's claims.

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Anonymous
Chapel Hill, North Carolina, United States #993777

file a complaint with the attorney general consumer fraud unit in your state or theirs. contact your bank and let them know you did not authorize the continued payments. you may have to take a copy of the letter to your bank

Anonymous
to Anonymous Nuremberg, Bavaria, Germany #994889

WILL DO, THANK YOU

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