100% full Not resolved
1.0
Details
Customer service
Diversity of Products or Services
Price Affordability
2 comments

During March 2015 i subscribed to web.com, the service delivery was pathetic therefor decided to find another service provider.

I complained in writing to web.com as well as that they debit my bank without permission and informed them that i do not wish to continue, they responded that i must call to cancel i cannot do it in writing

Once again a month later [today] they debited my bank account without permission, they continued to close my complaint and again said i must phone to cancel, again i informed them that it will incur cost therefor in writing. even informed that i cannot do it via skype. i asked them if they will reimburse me or why do they not call me.

ALL IN VAIN - WHY DID THEY NOT INSIST ON A TELEPHONE CALL WHEN I SUBSCRIBE?

YOU CAN JOIN ELECTRONICALLY BUT YOU CANNOT CANCEL - THEY ARE TURNING A BLIND EYE AND CONTINUE TO ENRICH THEMSELVES WITH THE CALL TO CANCEL SCAM

I kept proof of all communique and their deliberate ignorance

Reviewer is in unhappy mood. This person stated that there is a room for improvement of deceptive business practices. Please immediately contact the author of this review to discuss poor customer service of domain and associated monetary loss in the amount of $65. Webcom needs to issue a full refund according to poster's claims.

Other people also mentioned domain in their reviews. You may find this information helpful for further shopping at Webcom.

Had an Experience with Webcom?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
Chapel Hill, North Carolina, United States #993777

file a complaint with the attorney general consumer fraud unit in your state or theirs. contact your bank and let them know you did not authorize the continued payments. you may have to take a copy of the letter to your bank

Anonymous
to Anonymous Nuremberg, Bavaria, Germany #994889

WILL DO, THANK YOU

You May Also Like

Shopify closed my store twice in three weeks for no reason Shopify "I have signed up with Shopify on Feb 25 2017, once I have added my credit card, my account was immediately suspended. No warning, no limitations, account was disabled and..." Read more Shopify - Straight Outta Love Shipping Service Review Shopify "I made a purchase back before November 2016 through an e store www.straightouttalove.com which uses the Shopify software. It was a simple shirt and total cost $44.94 on Order#3963. I..." Read more Shopify - Shipping Service Review Shopify "Placed an order for a sweater back in december for almost $90 and I'm yet to hear anything about my order. I emailed both support and the owner of the..." Read more Shopify - NO product, NO communication Shopify "I have ordered two products through two different companies with shopify and I have received neither. There is also no communication. No reply to emails sent. How are they still..." Read more Taco Bell - Horrible manager got stank attitude Taco Bell "It is 2pm to 2:30pm I was at 2840 w. College Taco Bell I ordered two 5 dollar box cravings meals. I have never ordered this before. I ordered at..." Read more Top Top Renovation LLC is Top Top Unprofessional Top Top Renovation Llc "In mid-September 2017, we needed a handyman to do a series of home improvement work in our Fort Lauderdale, Florida house. Improvements would include dry wall repairs, install new bedroom..." Read more Thrifty Propane - Problem with delivery driver's capabilities and Thrifty's no response attitude. Thrifty Propane "I have, for the last 2 years, had a delivery driver that either can't backup the truck properly or simply doesn't care where he puts it. The first episode was..." Read more Forest River - 40,000 miles few problems Microlite 21 ft frbs Forest River "Bolt that runs the slide in and out breaks often repairs at factory were very very good. Had repairs done while taking a plant tour. Not all divisions are the..." Read more